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Nationwide Computer Outsourcing Service
- 1. Network printing fault troubleshooting and handling
- 2. Non network printing fault troubleshooting and handling
- 3. Other external devices fault troubleshooting and handling
- 4. LAN system troubleshooting
- 5. Installation of a DHCP and DNS server
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Nationwide Router service outsourcing
- 1. Nationwide installation and maintenance of router and its relevant network devices
- 2. Coordinated basic network operator VPN debugging and testing and handling of various network issues.
- 3. Regular service report
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Video monitoring system outsourcing
- 1.Multi-angle camera rotation, all round protection, squaring and suspension. Built-in infrared lights for supporting night shots.
- 2. Built-in body sensor, instant suspicion detection and alarming
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Hotel IT service Outsourcing
- 1. Avaya call center platform
- 2. ITIL service management platform
- 3. IT technical support engineers
- 4. Nationwide service network
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Call center Outsourcing Service
- 1. Pre-sales and after-sales customer hotline service
- 2. Helpdesk and technical Support Hotline Service
- 3. Product information consulting services
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After Sales service
- As a chain enterprise IT service Company COSN assumes the partner/vendor role with product manufacturing companies providing after sales installation, consultation, repair logistics and operation management to their product users.
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