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Computer service outsourcing Router service Outsourcing Video monitoring system Hotels IT Outsourcing Call Center Outsourcing Products after-sales service |
Call center service outsourcing Our call center relies on the most mainstream of AVAYA call center telephone system offering a bilingual service to our customers. Call center services 1.Customer service Pre-sales and after-sales customer hotline service help desk, technical Support Hotline Service Customer problem recording, acceptance and consultation to customer issues Customer, product information consultation service 2.Customer management Customer Care Market research analysis, Customer Satisfaction Survey and Analysis Member registration and sorting Potential customer acquisition servicing model call center: 7x24 hours, bilingual service(Chinese and english) ITIL Management platform: Complete tracking and recording of field engineer’s servicing information, timely response to the customer’s servicing requirement, dispatching engineers immediately to the customer’s area to solve the problem Service hotline: 400 660 6009 |
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