Cloud Outsourcing Service Network Cloud Outsourcing Service Network

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	Enterprise solution After sales device solution Office solution Hotel solution Chain enterprise solution			Enterprise IT service solution Following a much more simplified social division of labor and following professionalism of IT outsourcing enterprise service, gradual introduction of outsourcing of enterprise’s internal IT service is experiencing huge reception nowadays. Following many years of experience and platform management our ICT Platform is well equipped to give enterprises professional IT service. 1. A single point of service: a 7x24 bilingual call center served with qualified IT technicians who not only can receive enterprise fault information from all areas nationwide but can also provide technical support and help through telephone. 2. Nationwide onsite engineers service team: Through many years of undertaking onsite IT services, Cloud Outsourcing Service Network consists of engineers who are highly equipped and quality certified to handle onsite IT support to PC, network, router, telephone switch plus a larger number of IT devices. Our optimized service management guarantees our customers nothing less but Quality of service. 3. Second line support team: on cases where field engineers encounter problems that need to be escalated, our professional second line engineers will work together with onsite team giving both remote and onsite support helping onsite engineers to analyzing the problem and finally finding a solution. Our second-line engineers are a highly qualified team with plenty of experience in IT technical support.