Chinese  English  Francais
Computer service outsourcing
Router service Outsourcing
Video monitoring system
Hotels IT Outsourcing
Call Center Outsourcing
Products after-sales service
Equipments

Client’s desktop, Client’s Laptop, Server, Network switch, Printers and other peripherals.

Service content

The user’s commonly used software installation and maintenance as well as system maintenance
Client’s pc hardware maintenance and upgrade
Computer Virus protection
The network anti-virus system as well as security bugs fixing and maintenance
General cabling system maintenance
Network printing fault troubleshooting and handling
Non- network printing fault troubleshooting and handling
Other external devices fault troubleshooting and handling
LAN system troubleshooting
Planning and installation of a proxy server
Installation of a DHCP and DNS server
Server system maintenance
Network switch maintenance
Client Edge Router maintenance
Database maintenance
Telephone switches and PBX system maintenance
Office application Training
Customer’s network system security planning and maintenance
Customer’s Internal IT Management System Planning, Implementation and maintenance
Customer IT system investment budgeting


Servicing model

call center: 7x24 hours, bilingual service(Chinese and english)
ITIL Management platform: Complete tracking and recording of field engineer’s servicing information, timely response to the customer’s servicing requirement, dispatching engineers immediately to the customer’s area to solve the problem.
Service hotline: 400 660 6009
All rights reserved:Cloud Outsourcing Service Network (Beijing, 06003718 ICP prepared)