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Computer service outsourcing
Router service Outsourcing
Video monitoring system
Hotels IT Outsourcing
Call Center Outsourcing
Products after-sales service
Call center service outsourcing

Our call center relies on the most mainstream of AVAYA call center telephone system offering a bilingual service to our customers.

Call center services

1.Customer service
   Pre-sales and after-sales customer hotline service
   help desk, technical Support Hotline Service
   Customer problem recording, acceptance and consultation to customer issues
   Customer, product information consultation service
2.Customer management
   Customer Care
   Market research analysis, Customer Satisfaction Survey and Analysis
   Member registration and sorting
   Potential customer acquisition

servicing model

call center: 7x24 hours, bilingual service(Chinese and english)
ITIL Management platform: Complete tracking and recording of field engineer’s servicing information, timely response to the customer’s servicing requirement, dispatching engineers immediately to the customer’s area to solve the problem
Service hotline: 400 660 6009
All rights reserved:Cloud Outsourcing Service Network (Beijing, 06003718 ICP prepared)